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Quality
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Can Your Quality Executives Define Quality Without Rehearsing?
- Quality is the "degree to which a set of inherent characteristics fulfills requirements" ISO Standard 9000:2000
- Quality is "The degree to which a system, component or process meets specified requirements" IEEE Standard 610.12-1990
If your executives in Quality cannot "walk the walk" and "talk the talk" of Quality, it's likely that they don't have the skills to do the job.
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Quality Management Systems and Quality Improvement
- We are advocates for the use of QMS software, and offer support for its acquisition and installation
- However, QMS software alone isn't enough to demonstrate compliance
- Quality must be addressed at each of the 4 document levels
- Staff training and evolving business culture is critical for success
- We act as change agents for quality improvement initiatives
The Perspective of the ISO 9000 Series of Standards
- The ISO 9000 series of standards are process oriented and not written "down to the working level"
- Other standards exist which ARE written down to the working level and allow you to demonstrate compliance with ISO 9000 with some minor modifications.
- It makes economic sense to use existing standards, where practicable, instead of "reinventing the wheel" and creating a unique set for your company.
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Quality is an Investment in Enterprise Viability
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- Want to reduce the total cost of systems and software development? "Do it right the first time, so you don't have to do it over."
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